Term And Condition

Terms and Conditions

Welcome to Mridha Shop. By accessing or using our website and services, you agree to follow the terms and conditions mentioned below. Please read them carefully before placing any order.

1. Acceptance of Terms

By using our website, browsing products, or placing an order, you agree that you have read, understood, and accepted these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our services.

2. Products & Services

Mridha Shop provides electronics, home appliances, LED lighting, solar & IPS products, and other lifestyle gadgets.

We always try to ensure:

Accurate product descriptions
Updated pricing
Proper availability information

However, product specifications, images, or prices may change without prior notice.

3. Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT)
Prices may change at any time without notice
We accept payment methods as mentioned on our website or confirmed during order processing
Orders will only be confirmed after successful payment or confirmation (depending on delivery method)

4. Order Confirmation

Orders can be confirmed via phone call, message, or online checkout
We reserve the right to cancel any order if necessary (e.g., stock issues, pricing errors, or suspicious activity)
Customers must provide accurate information for smooth delivery

5. Shipping & Delivery

Delivery time depends on location and product availability
We try to deliver products as quickly as possible
Delivery delays may occur due to unavoidable circumstances (weather, transport issues, etc.)
Customers must provide correct address and phone number for successful delivery

6. Return & Refund

Please refer to our Return & Refund Policy for detailed information regarding product returns, replacements, and refunds.

7. User Responsibilities

As a customer, you agree to:

Provide correct personal and delivery information
Use products responsibly
Not misuse or damage the website or services
Not engage in fraudulent activities

8. Product Warranty

Some products may come with supplier warranty (if mentioned). Warranty terms depend on the individual product and supplier conditions.

9. Limitation of Liability

Mridha Shop is not responsible for:

Indirect or accidental damages from product use
Delays caused by courier services or external factors
Improper use or handling of products by customers

10. Changes to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page.

11. Contact Us

If you have any questions regarding these Terms and Conditions, feel free to contact our support team.

We are always here to help you.

Thank you for choosing Mridha Shop.