Privacy Policy
Privacy Policy
Welcome to Mridha Shop. We value your trust and are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and protect your data when you visit or shop from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
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Name
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Phone number
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Delivery address
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Email address (if provided)
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Order details and purchase history
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Communication records with customer support
We only collect information necessary to process your orders and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders
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To confirm and track purchases
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To provide customer support
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To improve our products and services
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To send important updates related to your order
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To prevent fraud or misuse of our services
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Protection
We take your privacy seriously and use appropriate security measures to protect your data from:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
However, no online system is 100% secure, so we encourage users to also protect their personal information.
4. Cookies
Our website may use cookies to improve user experience. Cookies help us:
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Remember your preferences
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Improve website performance
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Understand user behavior to enhance services
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
We may use third-party services for:
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Payment processing
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Delivery services
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Website analytics
These services may collect limited data necessary to complete their functions, but they are not allowed to use your data for other purposes.
6. Order & Delivery Information
To complete your order, we share necessary details (such as name, phone number, and address) with our delivery partners. This is strictly for successful order fulfillment.
7. Your Rights
You have the right to:
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Access your personal information
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Request correction of incorrect data
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Request deletion of your data (where applicable)
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Contact us regarding any privacy concerns
8. Data Retention
We keep your information only as long as needed to:
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Complete your orders
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Provide customer support
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Meet legal or business requirements
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, feel free to contact us.
We are always committed to protecting your privacy and maintaining your trust.
Thank you for visiting Mridha Shop.